01 · Discovery
A written roadmap
How the work runs today, where time and money are lost, and a ranked plan with costs. Yours to keep whether or not you hire us.
Results · What you get
What every project delivers.
A working system, the documentation and training to run it, and a scorecard that shows what it changed. Here is exactly what you get, and how we measure it.
Deliverables
What you walk away with.
02 · Build
The working system
Built, tested with your team, and running in your own accounts, not a demo or a slide.
03 · Handoff
Documentation and admin access
How it works, how to change it, and every login and setting, so nothing is locked inside a tool only we can open.
04 · Handoff
Training for the people who use it
Hands-on sessions for staff and supervisors, plus short guides they can come back to.
05 · 90 days
A scorecard
The starting numbers against the results, side by side, at handoff and again at 90 days.
06 · After launch
Support from the people who built it
Fixes and changes from the same team, through support@ or a fractional IT retainer if you want one.
How we keep it measurable
Agreed in writing before work is billed.
- A baselineHow long the work takes today, how many leads are missed, or how often things break.
- A target you sign off onOne to three measurable goals, such as report prep under an hour.
- A fixed quoteSet after discovery, with paid discovery credited toward the build if you go ahead.
What we measure
The targets we build toward, by type of project.
Field & industrial
Paper forms to a phone app
- Typical target
- Weekly report prep from hours to under one
Maritime & transportation
Crew credentials and maintenance
- Typical target
- Zero expired credentials found at the gate or the dock
Lead response & marketing
Never miss a lead
- Typical target
- Every call, form and message answered in under a minute
Legal
Intake that files itself
- Typical target
- New-matter setup from about 45 minutes to 10
Healthcare
Reminders and rescheduling
- Typical target
- Fewer no-shows and front-desk calls within 90 days
Owner-led business
Fractional IT
- Typical target
- Lower yearly IT spend with faster response
Targets are set per project after discovery. These are the kinds of goals we agree on, not results from past clients.
Partnerships · next round
We're choosing partners for our next round of projects.
We take on a limited number of engagements at a time so every one gets the founder's full attention. We're looking for businesses across the Gulf South that want to build something that lasts, and want a hand in shaping how it's built.
- The founder on every call, from discovery to handoff
- A real say in what we build next
- A direct phone line, not a ticket queue